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Applying for an open position via our online system


To view our open positions, click on 'all posted positions'. Click on a job title to view a complete job description. To apply, click on New Resume/CV or Existing Resume/CV.

IMPORTANT: As you continue from screen to screen, you will need to scroll to the top of the screen to see the fields to fill in.


Cover Letter / Resume Submission Options

1. Upload Resume Please be sure that your resume, cover letter, and references are saved in a single document. Formats allowed: MS Word (.doc), Plain Text (.txt), Rich Text Format (.rtf), and/or HTML (.htm/.html). You can upload a PDF (.pdf) file if it is not a graphic such as obtained from scanning. The file name cannot contain commas, quotes, hyphens, etc.

2. Copy and Paste Copy and paste your cover letter into the cover letter text box; then, copy and paste your resume and references in the resume text box.

Tip: Please be aware that by using either the upload or copy and paste option, your original cover letter and/or resume formatting may be lost in order to parse your information into our candidate database. This feature enables us to evaluate candidates' data based on the same criteria.

3. Proceed without resume/CV use this feature only if you do not have an existing resume to copy or paste or upload into our on-line system. Upon completion, your work history will be viewable in a resume format.

Tip: If you choose to submit a cover letter during the resume process, we suggest candidates keep the cover letter general in nature as it cannot be updated if you decide to apply for future positions with us.


Confirmation E-mails

Spam Blockers

If you do not receive a confirmation e-mail from Rocket Software, check spam blocker


Technical Notes

Always use one of the following compatible internet browsers:

  • Apple Safari v5 and higher
  • Google Chrome
  • Mozilla Firefox v3.5 and v4
  • Internet Explorer v6, v7 and v8


Your JavaScript software program must be up to date.

Adjust Browser Font size if necessary:

  • Click the View menu.
  • Move the cursor down to Text Size within the View menu.
  • Select the appropriate size from the Text Size submenu.


Pop-up Blockers:

Make sure your pop-up blocker settings allow pop-ups for the following addresses: hostedjobs.openhire.com and ats.openhire.com
  • Go to Tools.
  • Select Pop-up Blocker, then Pop-up Blocker Settings.
  • In the 'address of Web site to allow' field: type ats.openhire.com and click 'add'.
  • Then type hostedjobs.openhire.com in this same field and click 'add'.
  • Click 'Close'.


NOTE: The Support Team provides technical support/troubleshooting only. They are not able to answer questions regarding an applicant's status or details of the job posting.

For technical questions/support only contact: applicant_support@silkroad.com or
1-866-927-2472.

© Rocket Software, Inc. or its affiliates 1990-2013. All rights reserved. Rocket and the Rocket Software logos are registered trademarks of Rocket Software, Inc. Other product and service names might be trademarks of Rocket Software or its affiliates.